Holiday Insurance - Translink
Holiday Insurance
We strongly recommend all clients arrange travel insurance. For your protection and peace of mind we have arranged a Special Coach Holiday Travel Insurance Scheme with AXA Insurance (UK) plc who are authorised and regulated by the Financial Services Authority.
We summarise below the details of the insurance cover provided which also includes INTERNATIONAL MEDICAL RESCUE - 24-hour emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with your confirmation of booking. In any event you may ask for a specimen copy of the Policy Wording before booking should you wish to examine this in advance.
| Cover at a glance | Sum Insured |
| Cancellation | up to £3,500 |
| Missed departure/travel delay | £600/£60 |
| Personal Accident | £15,000 |
| Medical and other expenses, including curtailment | £2,000,000 |
| Personal property/loss of passport | £1,000/£250 |
| Personal liability | £2,000,000 |
| Delayed baggage | £100 |
| Legal expenses | £10,000 |
| 14 day refund: cooling-off period | Insurance Premium |
Policy excess
Cancellation, Curtailment, Holiday Abandonment and Loss of Deposit for holidays up to and including 3 days NIL. For holidays over 3 days Loss of Deposit Excess £10.00 each and every loss. For holidays over 3 days and holiday cost up to £300 Excess £35.00 increased to £50.00 for holidays £300 and over each and every loss for Cancellation, Curtailment and Holiday Abandonment.
Medical and Other Expenses Excess £25.00 for holidays up to £300 increased to £50.00 for holidays £300 and over. Personal Property and Money excess £25.00 each and every incident per Insured Person.
Conditions
It is a condition that at the time of taking out this Policy you must comply with each of the following:
1. You are not aware of any reason why the trip should be cancelled or cut short (curtailed)
2. You are not receiving or awaiting treatment for an illness or injury as a hospital in-patient (as any claim arising from this injury or treatment will not be covered)
3. You are not travelling:
(a) against the advice of a Medical Practitioner
(b) for the purpose of obtaining medical treatment or
(c)if you have been given a terminal prognosis
4. If you have received medical treatment as a hospital in-patient or out-patient, during the six months prior to the booking of the trip, you must obtain medical advice from a Medical Practitioner at your cost confirming that you will be fit enough to take the trip
5. If you are undergoing medical treatment as a hospital out-patient at the date that the final cost of the trip is due to be paid a “Certificate of Fitness” confirming your ability to travel must be obtained by you at your cost
6. If you are on medication at the time of travel your medical condition is stable/well controlled
The Policy contains the following General Exclusions:
YOU ARE NOT COVERED for anything caused directly or indirectly by you suffering from stress, anxiety or depression unless it has been investigated and diagnosed as such by a Consultant specialising in the relevant field, who must confirm in writing at your cost that you are fit enough to take this trip
You must notify the issuer of this Policy immediately of any of the conditions listed above arising between the date the policy is issued and the time of departure of the trip.
Cooling Off Period
You should read your policy immediately to ensure it meets with your requirements. If for any reason it does not it must be returned to the issuer of the policy within 14 days of the date of issue or prior to travel which ever is the sooner.. Your money will be refunded in full , provided no claims have been made or incident likely to give rise to a claim has arisen. If you cancel your policy after 14 days no refund will be given.
insurance premiums
| uk & irish tours | european tours | |
| 3 days | £10.00 | £13.00 |
| 4 days | £16.00 | £21.00 |
Claims
Telephone Towergate Chapman Stevens on
01932 344300
for a claim form (office hours)
If you have a query about this policy before you travel, please call; Towergate Chapman Stevens Travel Insurance help desk during office hours on 01932 334140.
Towergate Chapman Stevens is part of the Towergate Underwriting Group Ltd and regulated by the Financial Services Authority.
DVT (Deep Vein Thrombosis) - Advice
Passengers who have had any of the following should consult a doctor before travelling:
DVT or pulmonary conditions; a family history of clotting conditions; an inherent tendency to clot; undergone major surgery in the last 6 months; suffered from a stroke, heart or lung disease
If any of the above applies to you should consult the TOWERGATE CHAPMAN STEVENS travel help desk on the above at the time of booking your holiday and effecting insurance as failure to disclose a condition may result in invalidation of the policy in relation to a DVT claim.
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