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NIR Conditions of Carriage

The following policies are in the interest of passenger safety, comfort and service efficiency. These policies reflect customer preferences from an extensive consultation process.

 No dogs

Pet/Animal Policy

  • Pets may be carried FREE of charge on our trains.
  • All animals must be carried in their
    appropriate pet cage, with the exception of assistance animals.
  • Cages and/or assistance animals are not
    permitted to occupy a seat.
 

 

 Bicycle Policy

Bicycle Policy

  • All bicycles (subject to the conditions below) will be carried FREE of charge on trains.
  • Bicycles will not be permitted on trains prior to 0930 hours Monday to Friday.
  • Up to 4 full sized bicycles can be carried at any one time within the designated bicycle area. Space will be allocated on a first come first served basis, in the designated area, and at the discretion of the Conductor. There is NO bicycle reservation system.
  • There are NO travel restrictions nor limit to the number of ‘folding bicycles’ we can carry, provided they are completely folded down.
  • Tandems, tricycles, motorcycles, mopeds, motorised cycles and scooters are not permitted on any train.
  • Bicycles will not be carried during periods of bus substitution.
  • Bicycle parking shelters are available at many main stations throughout the rail network.
   

No smoking  

No Smoking Policy

It is not permitted to smoke in any NI Railways building or on board any train.

 

 

 Penaltyfarepolicy

Penalty Fares Policy 

  • Passengers travelling without a valid ticket and who have had an opportunity to purchase one will be issued with a penalty fare.
  • The Penalty Fare for NOT having a ticket will be £20 plus the full single fare for the journey made. Alternatively offenders may be prosecuted resulting in a criminal conviction.
    Maximum penalty £1000.
   

No drinking 

Alcohol Policy

Passengers are not permitted to carry alcohol on board Bangor, Larne, Portadown/Newry, Londonderry and Portrush local trains. 

   

 

Trespass Policy

Trespass Policy

No loitering or trespassing on NIRailways property. Maximum penalty £1000.

 

 CCTV

CCTV

CCTV cameras are now installed on C3k trains and at selected locations. Images are recorded and monitored for your safety and to help prevent crime.

This scheme is controlled by Translink.

For further information telephone 028 9075 9110

   

NIRailways reserves the right not to carry any passengers who are in breach of these policies, cause discomfort or otherwise be a nuisance to other rail users or cause damage to railway property.

For further details or for all timetable enquiries click www.translink.co.uk or phone our Call Centre: 028 90 66 66 30 Monday - Sunday 7am to 8pm. 

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